Hapicura Privacy Policy

PRIVACY STATEMENT

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Giant Forest Lifestyles (Malaysia) Sdn Bhd ("Giant

Forest Lifestyles,", "Hapicura", "Hapicura.com", "Hapicura.com.my", "we," "us," or "our") through our website at www.hapicura.com.my, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address. Additionally, when you browse our website, we automatically receive your computer's internet protocol (IP) address, which helps us learn about your browser and operating system.

We may also use your personal information to send you emails about our store, new products, and other updates, but only with your permission.

 

SECTION 2 - CONSENT

 

How do you get my consent?

By providing us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either directly ask for your expressed consent or provide you with an opportunity to refuse.

Explicit Consent for Disclosure:

We will not disclose your personal information to any third parties without your explicit consent. Your consent will be sought separately for any disclosure of your name, address, e-mail address, credit card information, or any other personal information to any third party. However, we may disclose your details, if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Hapicura, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Do we sell your personal information to any third parties?

We will not sell your name, address, e-mail address, credit card information, or personal information to any third party (excluding partners from whom you may have linked to our site) without your explicit permission.

What is a possible disclosure of your information?

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

In the event that we sell or buy any business or assets.

If Giant Forest Lifestyles (Malaysia) Sdn Bhd and substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets.

How do I withdraw my consent?

If you have previously opted in and wish to withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information, you can do so at any time by contacting us or mailing us using the information provided below.

 

SECTION 3 - STATISTICAL INFORMATION

We may disclose aggregate, anonymised statistics about the number of visitors to this

Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Our website uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.

By analysing website usage, as explained above, we may compile certain statistical

information, such as the most popular or most visited pages on our website. We may share such non-personal statistical information with our partners.

Payment:

Payment transactions are processed through secure channels and encrypted according to

the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction

data is stored only as long as necessary to complete your purchase, after which it is securely deleted. All direct payment gateways we use adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

 

SECTION 4 - COMMUNICATION & MARKETING

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via email, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of our company.

All members have the option to opt-out of receiving marketing communications from us

and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties, you should opt-out by clicking on the 'unsubscribe' link in any email communications which we might send you.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party service providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other

payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies to understand how your personal information will be handled by these providers.

Please note that some providers may be located in or have facilities that are located in a different jurisdiction than either you or us. Therefore, if you choose to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. When you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

SECTION 7 - COOKIES

We use cookies on our website. Cookies are small files that are placed on your computer's hard drive when you visit certain websites. They allow us to enhance and personalise your online shopping experience by remembering your preferences, analysing trends, and improving our website's functionality.

Here is a list of cookies that we use:

- _session_id: This unique token is a sessional cookie that allows our website to store information about your session, including referral details and landing pages.

- _visit: This cookie is used by our website provider's internal stats tracker to record the number of visits to our website. No personal data is held, and it is persistent for 30 minutes from the last visit.

- _uniq: This cookie counts the number of visits to our store by a single customer. No

personal data is held, and it expires at midnight (relative to the visitor) of the next day.

- cart: This unique token is a persistent cookie that stores information about the contents of your shopping cart.

- _secure_session_id: This unique token is a sessional cookie.

- storefront_digest: This unique token is an indefinite cookie used to determine if a visitor has access to our store if a password is required.

By using our website, you consent to the use of these cookies. If you prefer, you can choose to opt-out of cookies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality and user experience of our website.

 

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

In the event that our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you wish to verify the details you have submitted to hapicura.com you may do so by

contacting us via the customer service hotline, email address or address given below. Our security procedures mean that we may request proof of identity before we reveal

information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your email and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Furthermore, if you would like to correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at the following:

 

Giant Forest Lifestyles (Malaysia) Sdn Bhd

Website: www.hapicura.com.my

Customer Service Hotline: +6010-8855311

Office Hours: Monday to Friday, 9:30am to 6:30pm