Here's a concise overview of our return/refund/exchange policy:

Return/Refund/Exchange Policy:

Returns: We accept returns within 7 days of purchase for eligible items. Items must be in their original condition, including labels and packaging. We do not provide refunds but offer exchanges for qualifying items.

Return Deadline: Initiate the return process within 7 days of purchase to be eligible for an exchange.

Defective Products: Notify us within 7 days of receiving a defective product for instructions on the return and exchange process.

Return Process: To return an item, ensure it meets criteria, then contact us via email at customer.service@hapicura.com.my or WhatsApp at +6010-8855311. Customers are responsible for return shipping costs.

Refunds: We do not offer refunds for any products sold through Hapicura.com.my.

Exchanges: Exchanges are provided for eligible items that meet the conditions specified in our return policy.

For more details or specific inquiries, feel free to contact our customer service team. We're here to assist you! 🌈🛍

Please check our return/refund/exchange policy here.

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业务发展主管 - 巴生谷